Privacy Policy
Last updated: November 30, 2025
Governed by the LGPD (Law No. 13.709/2018) and
Consumer Protection Code (Law No. 8.078/1990).
1. Data Collected
Personal information: Name, CPF (Brazilian tax ID), phone number (WhatsApp), email, travel and payment details (via secure platforms).
Automatic: IP address, cookies for browsing.
Sensitive (optional): Health, accessibility – for customization only.
Legal basis: Art. 7, I and V, LGPD (contract execution and consent)
2. Purposes
Reservations, confirmations, and support exclusively via WhatsApp.
Payments and tax obligations.
Marketing (with explicit consent – Art. 7, IX, LGPD).
No online booking area.
3. Sharing
Only with:
Suppliers (hotels, tours in the Northeast).
Payment operators.
Authorities (Art. 7, II, LGPD – legal compliance).
Third parties bound by confidentiality.
4. Security and Storage
SSL encryption, restricted access.
Retention: 5 years post-contract (Art. 16, LGPD).
Anonymization for statistical purposes.
5. Your Rights (Art. 18, LGPD)
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Access, correction, deletion, portability, revocation.
Request via official WhatsApp (response within 15 days).
6. Marketing and Consent
Optional via WhatsApp.
Unsubscribe: "STOP".
Essential documents must always be sent (Art. 9, §3, LGPD).
7. Data Protection Officer (DPO)
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WhatsApp: [Official number] | Email: dpo@evoluxturismo.com.br
ANPD complaints: www.gov.br/anpd
8. Changes
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Notified via WhatsApp/website. Continued use = acceptance.
Forum: Maceió-AL